The following General Terms and Conditions (GTC) apply to all contracts between UniFash GmbH (hereinafter referred to as the provider) and its customers (hereinafter referred to as the customer) regarding participation in the provider’s online courses. Conflicting or deviating conditions of the customer will not be recognized unless the provider expressly agrees to their validity in writing. The customer’s right of withdrawal expires upon the start of the download or use of the digital content.
The provider offers online courses on various topics, which are not downloadable. Access to the online courses is exclusively via the provider’s website. By booking an online course, the customer accepts these GTC and concludes a contract with the provider.
The provider provides the customer with the relevant digital content and learning materials within the framework of the booked online course, as well as any additional supporting materials. The use of the online course is limited to 12 months from the date of purchase.
Participation in the online courses requires a stable internet connection and a computer, smartphone, or tablet capable of playing videos in up to Full HD resolution.
The provided course content is protected by copyright. Any dissemination, duplication, or publication of the course content by the customer is strictly prohibited.
The prices for the online courses are listed on the provider’s website. The customer agrees to pay the specified price for the booked online course. Payment is made via the payment methods offered on the provider’s website.
(1) Due Date
For monthly or installment payments, each installment must be paid on or before the due date stated on the invoice.
(2) Default
If the customer fails to make a payment by the due date, they automatically enter into payment default without the need for a reminder.
(3) Late Fees and Administrative Charges
A processing and reminder fee of EUR 5.00 will be charged for each reminder issued after the due date.
In cases of repeated delays or increased administrative effort, the provider may charge additional reasonable fees.
(4) Suspension of Access
If a payment remains outstanding for more than 14 days, the provider may temporarily suspend access to all digital course content until the outstanding balance has been fully settled.
(5) Termination for Cause
If payments continue to remain outstanding despite written reminders, the provider may terminate the contract for cause.
In such cases, the full course fee remains payable, as a course slot has been reserved and resources have been allocated.
(6) Debt Collection Costs
If outstanding claims are transferred to a debt collection agency or legal service provider, the customer is responsible for all statutory costs incurred.
(7) Set-Off
The customer may only offset claims if such claims are undisputed or legally established.
The provider reserves the right to change these GTC at any time. Significant changes, especially those detrimental to the customer, give the customer the right to withdraw from the contract. The amended GTC will be made available to the customer via email or on the provider’s website. The changes are considered accepted by the customer if the customer does not object in writing within 14 days of notification.
The provider’s privacy policy is available on the provider’s website. The customer agrees to the use of their personal data in accordance with the provider’s privacy policy.
For questions regarding these GTC, the customer can contact customer support at any time via email. Please follow the attached link on our website for more information.
The customer has the right to withdraw from the contract within 14 days without providing any reason. To exercise the right of withdrawal, the customer must inform the provider of their decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post, fax, or email). The right of withdrawal expires upon the start of the download or use of the digital content.
The provider is not liable for indirect damages, consequential damages, or lost profits. Liability for data loss is limited to the typical restoration effort that would have occurred with regular and risk-appropriate backups.
The provider strives to ensure uninterrupted availability of the online courses. However, maintenance work, technical disruptions, or events of force majeure may lead to temporary interruptions.
The customer agrees not to misuse the online courses, particularly not to upload any illegal content or violate the rights of third parties. The provider reserves the right to block access to the online course in case of violations.
The provider is willing to participate in a dispute resolution procedure before a consumer arbitration board. All disputes arising from or in connection with this contract will be exclusively settled before the competent court in Würzburg, Germany.
The law of the Federal Republic of Germany applies, excluding the UN Sales Convention. The place of jurisdiction for all disputes arising from the contractual relationship between the provider and the customer is the provider’s registered office, provided the customer is a merchant, a legal entity under public law, or a special fund under public law. Should one or more provisions of these GTC be or become invalid, the validity of the remaining provisions shall not be affected. In place of the invalid provision, a provision that comes closest to the economic purpose and intent of the invalid provision shall apply.
